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July 23, 2026
We are thrilled to share the results of our partnership with Baystate Health, a 5-hospital health system in Western Massachusetts. Below is a downloadable case study.
At Baystate Health, Dr. Daniel Engelman, Medical Director for the Heart & Vascular Surgical Program, and President of the ERAS® Cardiac International Society, recognized that patient engagement is an essential component for a Cardiac ERAS program. However, he realized that in-person education, instruction booklets and paper-based surveys resulted in limited patient compliance and no easy way to track patient progress.
To address these challenges, Baystate Health implemented ÒÁÈËÖ±²¥ as part of its Cardiac ERAS program and achieved the following results:
- ↓0.9 days length of stay (LOS)
- ↓72% 30-day readmissions
- ↓69% Observation stays
- ↓60% discharged to Skilled Nursing Facilities
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“Patient engagement technology like ÒÁÈËÖ±²¥ is a recommended component in the . ÒÁÈËÖ±²¥ has empowered our patients to be partners in their own care, leading to better patient experiences and clinical outcomes.â€
Dr. Daniel Engelman, Medical Director, Heart & Vascular Center, Baystate Health
President, ERAS® Cardiac Society
